Privacy Policy

At Heluxy, we value your privacy and are committed to protecting your personal information. Our Privacy Policy mentions how we collect, use, and safeguard the data you provide. By using our website or services, you agree to the terms of this policy.

Collection of Information

We may collect your personal information including your name, contact details, driver’s license information, and payment details when you make a reservation or interact with our website.

Use of Information

We use the information to process your reservations, provide customer support, and improve our services. We may also use your information for internal analytics and marketing purposes but without your consent, we will not share your data with third parties for their marketing purposes.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet can be guaranteed as 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for these external sites’ privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can adjust your browser settings to refuse cookies, but this may limit certain functionalities of our site.

Prohibited Conduct

When using our website, adhering to specific rules and guidelines is essential to ensure a safe and respectful environment for all users. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, obscene, or profane material and any content that could give rise to civil or criminal liability. Additionally, you must not upload or distribute files containing viruses or interfere with the proper functioning of the website or any connected networks. Collecting the personal information of other participants or using our services for illegal purposes is strictly forbidden. Failure to comply with these rules may result in civil or criminal liability.

Updates to Privacy Policy

We reserve the right to update or modify this Privacy Policy anytime. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

If you have any questions or concerns regarding our Privacy Policy, please contact us using the provided contact information.